Meet the team 

Melissa Baker 

Lead Manager for Quality 

Email melissa.baker@wales.nhs.uk

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Melanie Maxwell

Senior Associate Medical Director & Improvement Cymru Clinical Lead

Email melanie.maxwell@wales.nhs.uk

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Carolyn Charlton

Quality improvement facilitator

Email carolyn.charlton@wales.nhs.uk


Dave Hill 

Service Improvement Manager, Improvement Cymru

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The BCUQI Team (part of the Betsi Cadwaladr University Health Board) may share your personal information within the team and relevant health board staff for the purposes of administration of Members' Area/Forum as well as booking onto events.  By booking a place at events using this site, or applying for membership, you agree to this policy and for your data to be retained indefinitely for the purpose of Quality Improvement work and consent to us contacting you in future. This booking may involve an external provider such as 'EventBrite', in which case their Privacy Policy will apply. You may contact us for more information about any data  or photographs we hold, including asking us to delete these, by contacting us by email (bcu.qualityimprovement@wales.nhs.uk).