Engaging with others



Communication is an important factor in improvement programs. Communication using visual management pictures the goals and approach. It motivates people to commit to change, by showing expected benefits and early results. But wrong or too much communication can also frustrate people, getting them to resist changing.

This section gives you ideas on forms of communication, tools, useful website and videos. To access click BCUQI comms button below:

Working styles

Understanding your own as well as colleagues working styles has substantial benefits to the success of your improvement programme. Understanding working styles can help:

  • Understand how colleagues prefer to be interacted with to support improvements being made 

  • supports understanding of working styles which will impact on future interactions with day to day working

  • Learn to be accepting of others’ behaviour, without too high a degree of tension

This section gives you a working styles questionnaire tool. To access click the tool button below:

© 2018 BCUQI

Privacy statement/GDPR:

 BCUHB is not responsible for external link content nor external Twitter comments.

 Several external organisations' logos are used: they all link to their respective websites.

BCUHB staff should not include any patient identifiable information or use any health board system passwords including nadex passwords when using any areas of this website.

Unless otherwise indicated, the design and content of this site is the property of BCUQI which is part of Betsi Cadwaladr University Health Board. Permission should be sought prior to any use of the design and content from this or other pages contained in this site.

The BCUQI Team (part of the Betsi Cadwaladr University Health Board) may share your personal information within the team and relevant health board staff for the purposes of administration of Members' Area/Forum as well as booking onto events.  By booking a place at events using this site, or applying for membership, you agree to this policy and for your data to be retained indefinitely for the purpose of Quality Improvement work and consent to us contacting you in future. This booking may involve an external provider, in which case their Privacy Policy will apply. You may contact us for more information about any data  or photographs we hold, including asking us to delete these, by contacting us by email (bcu.qualityimprovement@wales.nhs.uk).